Some words from those who have experienced our product:
Positive feedback re our Trip to Vietnam.
- I have not travelled as extensively as some, (I have probably been to 15 – 20 different countries), but found that our trip to Vietnam was just so different and memorable than most other countries we have been to. (My wife and I had our 13 year old grandson with us)
- I was very apprehensive about this trip as for the first time I was leaving all the arrangements to a third party. Our Travel Agent on each occasion reassured me that all would be O.K. and that your firm had a very good reputation. From the time we stepped off the plane in Vietnam - there was our Guide waiting along with Transport, some of my fears were disappearing.
- At every step of the way we were greeted with an English Speaking Tour Guide and driver who were always on time, at the place stated and never let us down.
- The standard of the guides and drivers were beyond expectations – so much so that we got to know them very well, swapping family images, family stories, and I am corresponding with them all since we got home, all this without any expectation from them.
- I must congratulate "ACTIVE ASIA" not only for putting together a really interesting and great program but also the way the Tour was programmed and co-ordinated from venue to venue and in different parts of Vietnam; also for the high quality of both Guides and Drivers.
- The main purpose of my communication was to thank those at "the coal face" over in Vietnam, just how important their job is and appreciated by "just another Tourist".
- There are a number of people waiting for us to get back and get our feedback. It will be our pleasure to recommend your business 'ACTIVE ASIA" to them and especially the trip we experienced. I also appreciated the timely reply to some of my queries re the trip from both Active Asia and our Travel Agent prior to the trip.Kind Regards John Gower Hamilton
The hotels you arranged and everything were first rate, and particularly the Caravelle in Saigon! And your travel arrangements all worked very very well too. If we were to rate the high and low “excursions", they would probably all be rated as highs – Angkor Wat, Halong Bay, Central Hanoi at night, Hue, Hoi An, Ho Chi Minh, especially the War Remnants museum, and the tunnels – with the highlight being travelling to Cu Chi there and back by boat. So thank you very much ++++. Best wishes John and Heather
I have just returned from escorting a group of passengers to Myanmar with Active Asia. What a fabulous experience. To be in a country when they are having their first free election in 40 years was quite amazing to behold.I can honestly say that in 42 years in the travel industry and having escorted lots of groups over that time, this is the first time where there was never an issue with any of the arrangements that have been organised!! Congratulations!! The Pandaw (River Cruise) is absolutely superb, the crew unfailingly helpful, obliging, and friendly. The cabins spacious, the food divine and the tour downstream is excellent. Very happy to sing their praises to anyone!! All the arrangements with Active Asia went like clockwork. The Pristine Lotus Resort in Lake Inle was excellent and I would recommend this property in the future. So it was just amazing, we all felt very sad to leave Myanmar. Thank you very much indeed for all the hard work you did for this group, it is very much appreciated Cheers John Tour Escort New Zealand
Thank you for arranging a private week's tour for us in Ho Chi Minh City and surrounds. The driver was great, and the car comfortable. I write to thank you for service above and beyond the call of duty!The only hitch we had was when we were caught in a massive traffic jam on our way to the airport to leave. The driver phoned the office, and they sent a young lady to help us, with all baggage in tow, to walk 2 km to the airport. We were so flustered that we didn't give her a tip, but that was service over and above !! Many thanks - we highly recommend Active Asia! Jan C Auckland, NZ
John and I just spent 14 days in Vietnam and 5 days in Cambodia. We can’t speak highly enough of the organisation, the pace of the trip and the sights and destinations we were taken to. The quality of the accommodation was first class. We are delighted with our tour.The highlight of the trip for us was the excellence of our guide, Viet. He was just charming. All of our group loved him! He told us all the history, and brought in a local flavour by telling us a little of his own family. He was always on time, and had us quietly under his control! Not always easy with a bunch of middle aged kiwis and aussies! The trip on Ha Long Bay was a highlight. Our guide there, Man, was also excellent. We moved on to Cambodia. our guide in Phnom Penh, Sopheea, was very good. He gave us a very good understanding of the Killing Fields and the other sights related to this. We did enjoy Siem Reap and the Angkor Adventure. We would like to commend our driver in Siem Reap, Bunya (I think). Very pleasant young man. The hotel and the hotel staff in Siem Reap, Frangipani Villa was excellent. The staff were so friendly and helpful. We will be recommending Active Asia to other friends. We used your group on recommendation from another group, so your reputation is very good. regards Liz W Masterton, NZ
, Liz & John
Here are some notes on our Vietnam experience - the Discover Vietnam Tour Firstly it was an extremely well run and organised trip. Everything you detailed to happen did happen. The guides were very good, the drivers were excellent and the vehicles comfortable. The Hotels were great and the service of a high standard. Secondly we felt the value for money was tremendous. We felt we had seen a lot of Vietnam in the 12 days and received a huge education on the country and the people at the same time. The idea that with each stop there is a minimum of two nights stay is great as it allows you to relax and get a feel for the local surroundings. We were impressed with the knowledge of there history that both guides imparted to us. They always gave an impartial unbiased reply to any questions that was asked of them. Overall our impression of the trip is as follows. Vietnam is a tremendous place to visit. The country, from north to south was exciting and the people are extemely friendly. On a couple of occasions I found the temperature and humidity overbarring and so sat out a couple of walking trips with the driver and enjoyed a beer or coffee out of the heat. We have come away having enjoyed a tremendous couple of weeks in a counrty that we both knew very little of. Sharon and Ross
We had the most AMAZING Asia holiday – I just thought every moment was so very very special. The guides were absolutely superb – one even had tears in his eyes as he said farewell. Everything went like clockwork with arrangements although our tuk tuk drivers got horribly lost late at night in Nhom Penh which was a big laugh. Our accommodation was fantastic and the whole experience was just so memorable. You did an amazing job of putting the trip together. Kind regards, Ruth Tauranga, NZ and from the House of Travel agent who Ruth booked with: One of the things that’s important to House of Travel Tauranga is confidence in our suppliers, and how refreshing to work alongside a company like Active Asia who deliver excellence for us.
Our trip to Borneo was very well planned and organised. The tour staff on all occasions were on time, cooperative and a real pleasure to know, even and I considered ourselves very lucky and I am convinced that the private tour is the way to travel.
I am writing to say how much I enjoyed the visit I made to Viet Nam recently. The arrangements you made for us worked like clockwork and the guides were particularly helpful which made the trip all the more interesting. The trip had a good balance of organised tours and free time, which worked very well for us. I think Sue will join me in recommending Active Asia to other (people) interested in visiting Viet Nam
The China company was a model of organisation. We cannot speak highly enough of the China tour guides (and drivers). All in place at the appointed times with good standard vehicles and English speaking. We marked them as courteous, considerate, knowledgeable and utterly reliable in all three locations. The accommodation was functional in Xian, good in Shanghai and was very good in Beijing. These descriptions are relative and related to district in terms of sophistication, no probs. You could also say this for the food halls where the guides took us. I had one slip up on the Great Wall at Badaling. My leg gave out as we were rejoicing at having made it up the slope. As I fell and collected the Beijing contact Jack, we rolled down the slope locked in an embrace to the delight of the other 69000 tourists that day! Fortunately for me he was of stout china stock and he took it in his stride albeit it with a slight limp himself the next day. Join the club Jack which he seemed to find amusing. The overnight sleeper to Shanghai definitely recommend booking the full four berths that was a good move. The Xian guide thought this was very extravagant and said that we wouldn’t need all that space! On the next leg the bullet train beat the hell out of any form of flying to Beijing.
What an amazing two weeks we have experienced. Thank you so much (Active Asia) for your input in making this one of the best family holidays ever! The accommodation was superb, Active Asia were so professional and the guides to be commended. They were very patient and willing to show us their individual areas with enthusiastic pride. Their English pronunciation at times forced us to listen carefully which wasn’t a bad thing. We got a taste of it all - the culture, the luxury, the poverty, the smells, the colour, the traffic, the food from the different areas and of course the shopping from the humble hustling markets to the most expensive mall I have seen outside Europe. The children have seen and experienced a country that will be with them for their life time. I have used the "remember the lacquer factory" card more than once to remind them of appreciating their lot!
We look forward to organising our next adventure with you.
Just a quick email to tell you how much fun we had on your Vietnam tour organised through Dave Leary at House of travel in Havelock Nth. The tour ran like clockwork. Every thing was delivered exactly as stated on our itinerary. Great itinerary with real variety and just the right balance between being organised and free to do your own thing. Hung in Ha Noi, Mr Vu in Hue and Hoi An and Sari in Saigon were excellent guides - knowledgeable, friendly, interested in us, honest about Vietnam and very amiable. Great stuff. We will certainly recommend your company to others. Thanks Barry & Marg
Active Asia were absolutely tops with all our arrangements and we can only but give them a 10 out of 10 for every detail of our holiday that you arranged for us with them. The tour guides spoke very good English and were there at every stop to pick us up or take us to our next destination. Accommodation was great too. I would recommend them to anyone and they certainly need tourists in Vietnam, so any help they can get from you, through House of Travel, would be great for them, and well deserved. Once again thanks for a wonderful itinerary which gave the four of us friends a amazing holiday full of lasting memories for us all. Clients of House of Travel Tauranga
We have just returned from a trip to Vietnam where your company did the ground arrangements. We feel that the level of service we received can only be described as superb, the quality of the guides was great and their local knowledge added to our enjoyment immensely,every meet and greet was on time the transfer vehicles were of a high standard and the hotels were also more than satisfactory. One guide in particular stood out she was a young lady by the name of Thanh on the Mekong delta sector of the trip she was a delight and went beyond her brief to make us welcome. We will certainly recommend your company to our friends if they are contemplating an Asia tour. Kind regards, Rex & Jeannie
I am writing to let you know how delighted I have been with your services. Earlier in July this year my family and I used Active Asia for our tours through Vietnam. We did a number of tours, however, our two day tour through Ho Chi Min City stood out as our favourite experience. Our tour guide was very knowledgeable and answered all of our questions no matter what they were, we mostly asked him personal questions which he went out of his way to answer so we could fully understood the Vietnamese culture. He also included information on safety in Vietnam which we really appreciated. He also was able to personalise our tour plan to our interests or requests as we asked questions. This made our trip so valuable. Our tour guide was also fun and relaxed with us which made for a great environment. We were also impressed by the level of quality of the Vietnam tour we had. Both the guide and driver wore tidy uniforms, the van was very clean and we were able to adjust the air conditioning - very important in Vietnam! We were also given bottled water for every long distance trip in the van which we thought was great! The additional services also really impressed as, especially the included meals. They were all traditional and exciting - which we loved!! Overall this service exceeded our expectations as our tour guide continually went above and beyond to make sure our tour was filled with valuable learning and was an experience that suited us. Thank you very much for this impeccable service, I will definitely be using your services again. Kind regards, Emma