VACANCIES: Travel Experts – Auckland & Vietnam


The Auckland position is replacing a current role, so the start date would be 8th April 2019.

What we’re looking for …

We’re on the hunt for an experienced Travel Experts to join the reservation team in our Auckland and Vietnam office. If you share our huge passion for Asia and are excited by the opportunity to create unique experiences that will inspire and astound our clients, then we’d love to hear from you.
We are looking for a candidate who has previous experience of creating tailor-made, cutting edge travel experiences and honeymoons and has a drive to succeed in sales by delivering world-class levels of service and a highly personalised approach.
We are an established niche travel operator based in Auckland and can offer you a buzzy, dynamic environment with great travel opportunities and the chance to make a real difference within a fast-growing, forward thinking company.
We love, love, love creative people with open minds and ideas that will contribute to both your own team and the wider business.

Key requirements will ideally include…

We are looking for confident individuals who are good at listening and communication with clients.
Active listeners who can interpret information, identify opportunities and make suggestions
Clear communicators, who can explain and promote and explain Active Asia’s services effectively
Committed to putting the customer at the centre of their work
Previous reservation and sales experience at least 2 – 3 years with relevant transferable skills
Great relationship-building skills, with the ability to quickly build rapport with clients and understand their ideal travel experience before creating a bespoke itinerary that perfectly matches their needs.
Extensive Indochina knowledge and the passion to continually stay on top of what’s hot and what’s not in Asia in order to ensure we are offering our clients genuinely cutting – edge advice.
Ability to work closely with our marketing and product teams to share ideas that will keep our brand and product range fresh.
Must be technologically savvy, with working knowledge of Microsoft and travel software packages.
High level of commercialism when working with suppliers and pricing trips to ensure that we are as competitive as possible from a ‘value’ perspective.
Keen attention to detail to ensure that all trips booked are executed perfectly on the ground and that client correspondence is of the highest possible standard.
Exceptional communication and organisational skills throughout the booking to offer the best customer service before, during and after the trip.
Flexible can-do attitude and self-motivated
Enthusiastic phone manner to excite clients about potential or future trips.

What we offer …

Full time position
Competitive salary: salary is experience dependent but welcome to enquire on application + budget incentive every quarter
An amazing opportunity to join our rapidly growing travel company
A fast-paced, creative and fun office environment
Regular work drinks and events – from creative afternoons to reward days
20 days holiday + your birthday
At least 1 FAM trip a year-where you can experience one of our destinations

If the above sounds like you ….

To apply, if you’re looking to pursue your career within reservations & sales with a difference then we’d love to hear from you. Send your CV, cover letter to Valentina Mould-Morelli at and put in the subject line Active Asia: Travel Expert and either Auckland or Vietnam.